We used Anchor Funding for our loan on a new home. We worked directly with Jon Engelhardt, one of their loan officers. He went above and beyond. Due to builder mistakes our closing date was moved twice. The last move was beyond our loan lock date but Jon worked with us and the builder to smoothly get them to cover the loan extension costs. He also caught one of the builder mistakes for us (a home configuration issue) early enough to get the builder to correct it easily. I’m sure that other loan officers would not have payed attention when we talked about our new home and thus would not have later caught the builder error. And he held our hand, so to speak, with advice about the final walk-thru, how to handle serious discrepancies, etc. Since Jon is also a realtor, he knew all of the twists and turns of acquiring a new house and we felt totally confident with him. We must have had more than 20 phone conversations from loan application until closing and twice that many email exchanges, often on the weekends. Jon was always available and responsive, always ready to answer all our questions.
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